Gaming is about fun, adventure, and excitement. Hage Game's Responsible Gaming programme exists to make sure it stays that way — and never becomes a burden.
What is Responsible Gaming?
At Hage Game, we firmly believe that online gaming and betting is a form of entertainment — not a way to earn a living or solve financial problems. Responsible gaming means knowing your limits, playing for enjoyment, and having the courage to seek help when you need it.
Online gaming is growing rapidly in Bangladesh, and Hage Game takes that responsibility seriously. Our commitment goes beyond entertainment — we actively look after the mental and financial well-being of our members through a range of protective tools and programmes.
Most people play on Hage Game for fun and enjoy it without any issues. However, for some, gaming can spiral out of control. Watch out for the following signs:
If you recognise any of these signs in yourself, don't wait — reach out to Hage Game support right away. Asking for help isn't a sign of weakness; it takes courage and good judgment.
Guidelines Hage Game recommends you follow:
Sometimes we don't realise we have a problem until someone else points it out. The people closest to us are often the first to notice. If you see signs of problematic gaming in a loved one, approach them with empathy rather than judgment. Hage Game's support team is here to advise and assist family members too.
Remember — Hage Game wants you to stay happy and healthy for the long run. A happy player stays with us for years; a burnt-out or harmed player is good for no one.
Responsible gaming isn't just our policy — it's our commitment. At Hage Game, every player matters, whether you're on a winning streak or going through a tough time.
Did you spend more than your set budget last month?
After a loss, did you think "just one more round and I'll win it back"?
Is gaming affecting your sleep, work, or relationships?
If you answered yes to any of these questions, reach out to Hage Game Support. We're here to help — free of charge and in complete confidence.
Protective Tools
All these tools are available on your account at no cost. Use them however best suits your needs.
Set a maximum deposit limit — daily, weekly, or monthly. Once the limit is reached, no further deposits can be made.
Set a time limit for each session in advance. You'll receive an automatic reminder when your time is up.
Set a cap on how much you can lose within a given period. Once the limit is reached, you will not be able to place further bets.
If you need a short break, temporarily suspend your account — from 1 day up to 6 weeks.
For a longer break, close your account for anywhere from 6 months to permanently. This is the most effective protection available.
After a set period of play, automatic reminders notify you how long you've been playing and how much you've spent.
How to Use
Using safety tools at Hage Game is quick and simple. You can update your settings at any time.
Log in to Hage Game with your mobile number and password.
Click the profile icon at the top right, then select "Settings".
You'll find a full list of tools there — Deposit Limits, Session Limits, Cooling Off, and more.
Increasing a limit requires 7 days' notice, but reductions take effect immediately.
You'll receive a confirmation by SMS or email. Update your settings anytime you need to.
| Tool Name | Can It Be Reduced? | Notice Required to Increase |
|---|---|---|
| Deposit Limit | Instant | 7 Business Days |
| Session Limit | Instant | 7 Business Days |
| Loss Limit | Instant | 7 Business Days |
| Cooling Off | Upon expiry | Not Applicable |
| Self-Exclusion (6 Months+) | Upon expiry | Not Applicable |
Need help using any tool? Chat with us in Bangla via Live Chat or reach us at [email protected]
If a loved one is struggling, we offer confidential advice to family members as well.
FAQs
Play for fun, stay safe
Keep gaming in its place — as entertainment. Set your limits, stay well, and play with a smile.